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Warning· MBB / BMS log file

Module loopback lost

The main board lost the loopback/heartbeat with a battery module — a communication dropout between the MBB and a module.

Communication (CAN)Source: MBBLog file condition
Last updated: July 30, 2026

What it means

The main board lost the loopback/heartbeat with a battery module — a communication dropout between the MBB and a module.

WarningMonitor the situation, may self-resolve.

Likely causes

  • Transient CAN/comms noise
  • A connector or harness issue on one module
  • A module briefly dropping offline

What to do

  1. 1Isolated events are transient — monitor
  2. 2If it repeats on the same module, inspect that pack's connector and harness
  3. 3Persistent loss warrants a dealer check

Which bikes use this table

Recorded in the binary log rather than shown on the dash — every generation writes them.

Questions

What does "Module loopback lost" mean in a Zero log?

The main board lost the loopback/heartbeat with a battery module — a communication dropout between the MBB and a module. It is written by the MBB. It is classed as warning: monitor the situation, may self-resolve.

What should I do about it?

Isolated events are transient — monitor. If it repeats on the same module, inspect that pack's connector and harness. Persistent loss warrants a dealer check.

See when this actually happened on your bike

A dash code tells you the fault; the log tells you the pack temperature, the state of charge and the ten minutes leading up to it.

Upload a log

Community reference: ZeroManual wiki entry

The code and its name are transcribed from Zero's own owner manuals; the severity, category and troubleshooting notes are ours. For official diagnostics, consult an authorized Zero Motorcycles dealer.